Easy N Genius, hosted at EasyNGenius.com, is a questionable online retailer that is unverified and starting to pick up traction within the online retail industry.
Once functioning as an anonymous to-be-believed Canadian operation, further research will reveal that Easy N Genius is actually a China based retailer.
Presenting their platform as a tiled online retailer, Easy N Genius possesses many desirable consumer goods on their site for what appears to be relatively good prices.
Whether these prices are nothing more than an illusive trap used to lure you in we will make as vividly clear as possible for you throughout the course of our unbiased review.
With this in mind we invite you to continue reading onward.
About Easy N Genius
Easy N Genius is structured as a magazine style online retailer that offers a wide assortment of consumer products and goods.
These consumer products and goods cover a broad scope of desirable goods and are narrowed down to the following categories:
- Smart Home
- Smart Kitchen
- Healthy & Beauty
- Baby & Kids
- Beloved Dogs and Cats
- Trending Toys
- Outdoor
Among other goods supported would be electronics, seasonal goods, gadgets, tools, jewelry, home decor, apparel along with some tech savvy goods.
Payment Methods
- Credit card
- Debit card
- PayPal
- VISA
Refund Policy
According to EasyNGenius.com, their return policy lasts 30 days.
“If 30 days have gone by since the date of delivery, unfortunately, we can’t offer you a refund or exchange.”
Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Furthermore they do not accept returns that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Other non-refundable items include gift cards, downloadable software products and some health and personal care items.
Consumers can only cancel orders if they order has not been fulfilled. In addition a 20% fee of your total order value will be charge.
For refund inquiries consumers are advised to email support@easyngenius.com.
Shipping Policy
Easy N Genius does not provide any insight regarding their shipping procedures.
Sure they go ahead and say that they use a “small mail service to ship your order,” but who their carriers are and how long their shipping times take are not disclosed.
They apparently ship to North America, Europe, Australia and some countries in Asia although they disclose no shipping fees, carrier information while their FAQ page where we pulled all this information contained several spelling and grammatical errors.
These errors are oftentimes trademarks of online scammers who become lazy during the creation process and/or just don’t know proper English.
Either way, it is not a good characteristic for any online site to reflect and sadly, Easy N Genius is loaded with these poor errors.
Who is Behind Easy N Genius?
Easy N Genius was recently operating as a rather ominous operation that failed to disclose much ownership information.
However, since their inception, they have disclosed the following business information:
Corporate Entity
An Hui BenNiaoXianFei Electronic Commerce Development Co., Ltd.
Office Location
F2, 2#, Economic and Technological Development Zone electronic information industry park, Chi Zhou city, Anhui province, China
Contact Person
Mr. Maosheng Xie
Country/Region
Chizhou, Anhui, China
Popularity
EasyNGenius.com was a privately acquired domain that was registered on February 23rd, 2018 through Tucows Domains Inc.
According to SimilarWeb, Easy N Genius appears to be growing in popularity and reflects a global rank of 209,261 with a US rank of 53,176 as of December 9th, 2018.
Last month their site supported over 200,000 visitors while an estimated 68.85% of their traffic derives from US based visitors.
To add, Easy N Genius appears to be trending amongst social media outlets since 74.25% of all EasyNGenius.com traffic originates from Facebook.
Community Feedback
During the time of writing this review Easy N Genius did not possess any consumer feedback.
The only reference we found in relation to the legitimacy of Easy N Genius would be a ScamAdvisor rating that claims that their site is based out of Canada and the legitimacy of their platform is unknown.
However, the brief and non-concise ScamAdvisor intel was right about one thing, which we’ll disclose more below.
Our Findings & Concerns
The main concern, and what we found ScamAdvisor to be correct about, would be that Easy N Genius is an unverified online retailer.
Despite their site picking up traffic we still have yet to come across any consumer feedback, furthermore there is no information of value relating to the shipping process employed at Easy N Genius.
While we were surprised to find that Easy N Genius did disclose a corporate entity, for the likes of us we can’t understand why that corporate entity is not disclosed on the site’s Privacy Policy to ensure that their corporate entity was held liable for unknown circumstances that may occur.
To add, Easy N Genius only renders anonymous forms of contact.
Sure they offer up support@easyngenius.com but they don’t offer a valid retail office address, a telephone number nor a live chat feature where you could talk with a real associate of Easy N Genius.
Is Easy N Genius Trustworthy?
Easy N Genius is not a verified online retailer and is still considered quite new within the online retailer arena.
Given the lack of feedback relating to their platform along with questionable track record regarding their transparency of an overseeing entity we do not feel that Easy N Genius is the most trustworthy online retailer.
Sure, their platform could be an amazing online retailer but for the time being, and until more relevant feedback can be acquired, we are advising consumers to shop with Easy N Genius at their own risk.
Easy N Genius Review Conclusion
Easy N Genius hosts a great selection of consumer goods or products.
Whether Easy N Genius is a retailer that holds inventory, or simply employs a drop-shipping method we are still uncertain about due to the lack of verifiable identifying information.
While they disclose a corporate entity, that corporate entity is not mentioned anywhere upon Easy N Genius webpages where the liability of the site and the viewer visiting the site liabilities are uncertain.
Due to the lack of insight regarding Easy N Genius we are only advising consumers to utilize Easy N Genius at their own risk, and if they have an experience to share we ask you to share your feedback below.
Outcome: Shop with Easy N Genius at your OWN Risk!
Site: EasyNGenius.com
We invite you to share your experiences, insight and feedback below!
For everyone who ordered these flying balls, please contact PayPal. I did and they were able to see the transaction from their side. PayPal has a policy of refunding the amount to your credit card, if the company is a scam. They will do a report on the company, flagging any transactions that come through, so the more people who contact them, the greater chance we will see this company taken down. The number to call: 402-935-7733 If you didn’t have an account with PayPal, try setting one up to start the process. I did that, and even though I couldn’t see the transaction, PayPal could. Good luck to everyone.
And, an update and recommendation – contact your credit card and have them cancel the card and issue a new one. This is what my credit card company recommended.
i am in the same boat. But i am concerned that i used my cc? Should I be contacting my bank for a new card? What did you people do?
I ordered 3 of the flying toys on 11/30 and haven’t received them. Have a Fed ex tracking # but just says shipping label sent to Fed ex on 12/07 and will notify me when package has been shipped….going to my bank and try to put through as fraud and hopefully get my money back! This company is a joke just keep getting generic emails in response to anything I send them…never again will order strictly through Amazon and nothing else😠😠
This company is a total scam. I ordered two flying toys that do not work as advertised and are not safe for kids to play with. The company refuses to take them back even though their posted return policy says they will. Before receiving the items I tried to cancel the order because it was taking so long. They put me off until they could say the items had been shipped and therefore they could not cancel. The whole experience is frustrating and I wish I would have researched the company before ordering.
I agree! I’ve had the same experience. I also wish I had researched company before ordwering. Lesson learned. Will contact the BBB to see what can be done.
I received my order but the flying toys DO NOT WORK!!!!! I needed to research this company prior to ordering.
I hope that remote control snake that I ordered from this lackluster company comes alive and bites all the China men in the ass! Just like all the good hardworking people above, it has been a month today since I ordered and I have nothing, no updated tracking, no email apologizing for being on the boat without a motor or nothing. I will never ever buy another thing from a Facebook Ad again, Believe That! I might not even order Chinese again either. Noodles always cold anyway!
Thanks for letting everyone know about these scam artists.
It would be helpful to know what is the name of their facebook page so that others know not to buy from them. Often times stores like this use different page names so that people cannot find them later.
I ordered on Nov. 29 and all I have is an order# No tracking # and no way to contact the company. From the reviews I’ve been reading it looks like I have been scammed. I am so mad because this was a gift for my grandson. No other emails and they had my money immediately by PayPal and I’m not a member. Guess I’ve just been had😡
Lynda, I also ordered November 29th. After five emails I finaly have confirmation my items will arrive December 28th.
Contact PayPal at 402-935-7733. Even if you aren’t a member, they can see the transaction. You might have to set up a PayPal account, so that you can get a refund. It is their policy to refund $ if the company is sketchy. Good luck!
I have had the same experience with Easy N Genius that all of the rest of you have described…ordered November 28th. I have written two emails to the company inquiring about date of delivery. Christmas is almost here…and delivery was supposed to have occurred much earlier. USPS has a tracking number but has no indication that the packages have been shipped from point of origin. I used the number provided above for PayPal and have been assured that my request for a refund will be expedited as the order will not be able to be used as intended.
I ordered November 29th, my credit card was charged November 30th. The tracking number they sent two days later went to a page for SF express shipping that asked for a log in and did not allow me to see any information about my order. On 12/13 I sent an E-mail asking for help with my tracking information. They sent a rather snotty reply that it takes 15 to 20 days for regular transit and 5 to 7 extra days during the holidays and that I should not contact them again unless at least 27 days had passed. They have updated this in their FAQs NOW but this information was not public when we were all ordering in November.
You mentioned not being able to find customer feedback. They delete ANY post that is not a glowing review from their facebook ads and their page within hours of posting. Yesterday there were close to 30 very negative reviews on their Facebook page, including one I had written. Today there are three.
Update-I have finaly recieved confirmation my items have shipped and are confirmed to be here 12/28. Just two days out of their new 27 day promise. Not in time for Christmas as originally intended obviously. I’m guessing all the credit card disputes have lit a fire under this company. After reading all the other comments, now I just wait to see what condition my items arrive in.
Thanks for letting everyone know about these scam artists.
It would be helpful to know what is the name of their facebook page so that others know not to buy from them. Often times stores like this use different page names so that people cannot find them later.
This company is a scam operating out of China. Don’t buy…
We ordered 3 articles in November, which subsequently arrived, but two of them were irreparably damaged. When we contacted Easy ‘n Genius, they disclaimed responsibility for damage in transit and offered us a 10% refund! When we tried to contact them again we received no reply and they haven’t replied to our numerous emails since. Do not use this company!!