Easy N Genius, hosted at EasyNGenius.com, is a questionable online retailer that is unverified and starting to pick up traction within the online retail industry.
Once functioning as an anonymous to-be-believed Canadian operation, further research will reveal that Easy N Genius is actually a China based retailer.
Presenting their platform as a tiled online retailer, Easy N Genius possesses many desirable consumer goods on their site for what appears to be relatively good prices.
Whether these prices are nothing more than an illusive trap used to lure you in we will make as vividly clear as possible for you throughout the course of our unbiased review.
With this in mind we invite you to continue reading onward.
About Easy N Genius
Easy N Genius is structured as a magazine style online retailer that offers a wide assortment of consumer products and goods.
These consumer products and goods cover a broad scope of desirable goods and are narrowed down to the following categories:
- Smart Home
- Smart Kitchen
- Healthy & Beauty
- Baby & Kids
- Beloved Dogs and Cats
- Trending Toys
- Outdoor
Among other goods supported would be electronics, seasonal goods, gadgets, tools, jewelry, home decor, apparel along with some tech savvy goods.
Payment Methods
- Credit card
- Debit card
- PayPal
- VISA
Refund Policy
According to EasyNGenius.com, their return policy lasts 30 days.
“If 30 days have gone by since the date of delivery, unfortunately, we can’t offer you a refund or exchange.”
Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Furthermore they do not accept returns that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Other non-refundable items include gift cards, downloadable software products and some health and personal care items.
Consumers can only cancel orders if they order has not been fulfilled. In addition a 20% fee of your total order value will be charge.
For refund inquiries consumers are advised to email support@easyngenius.com.
Shipping Policy
Easy N Genius does not provide any insight regarding their shipping procedures.
Sure they go ahead and say that they use a “small mail service to ship your order,” but who their carriers are and how long their shipping times take are not disclosed.
They apparently ship to North America, Europe, Australia and some countries in Asia although they disclose no shipping fees, carrier information while their FAQ page where we pulled all this information contained several spelling and grammatical errors.
These errors are oftentimes trademarks of online scammers who become lazy during the creation process and/or just don’t know proper English.
Either way, it is not a good characteristic for any online site to reflect and sadly, Easy N Genius is loaded with these poor errors.
Who is Behind Easy N Genius?
Easy N Genius was recently operating as a rather ominous operation that failed to disclose much ownership information.
However, since their inception, they have disclosed the following business information:
Corporate Entity
An Hui BenNiaoXianFei Electronic Commerce Development Co., Ltd.
Office Location
F2, 2#, Economic and Technological Development Zone electronic information industry park, Chi Zhou city, Anhui province, China
Contact Person
Mr. Maosheng Xie
Country/Region
Chizhou, Anhui, China
Popularity
EasyNGenius.com was a privately acquired domain that was registered on February 23rd, 2018 through Tucows Domains Inc.
According to SimilarWeb, Easy N Genius appears to be growing in popularity and reflects a global rank of 209,261 with a US rank of 53,176 as of December 9th, 2018.
Last month their site supported over 200,000 visitors while an estimated 68.85% of their traffic derives from US based visitors.
To add, Easy N Genius appears to be trending amongst social media outlets since 74.25% of all EasyNGenius.com traffic originates from Facebook.
Community Feedback
During the time of writing this review Easy N Genius did not possess any consumer feedback.
The only reference we found in relation to the legitimacy of Easy N Genius would be a ScamAdvisor rating that claims that their site is based out of Canada and the legitimacy of their platform is unknown.
However, the brief and non-concise ScamAdvisor intel was right about one thing, which we’ll disclose more below.
Our Findings & Concerns
The main concern, and what we found ScamAdvisor to be correct about, would be that Easy N Genius is an unverified online retailer.
Despite their site picking up traffic we still have yet to come across any consumer feedback, furthermore there is no information of value relating to the shipping process employed at Easy N Genius.
While we were surprised to find that Easy N Genius did disclose a corporate entity, for the likes of us we can’t understand why that corporate entity is not disclosed on the site’s Privacy Policy to ensure that their corporate entity was held liable for unknown circumstances that may occur.
To add, Easy N Genius only renders anonymous forms of contact.
Sure they offer up support@easyngenius.com but they don’t offer a valid retail office address, a telephone number nor a live chat feature where you could talk with a real associate of Easy N Genius.
Is Easy N Genius Trustworthy?
Easy N Genius is not a verified online retailer and is still considered quite new within the online retailer arena.
Given the lack of feedback relating to their platform along with questionable track record regarding their transparency of an overseeing entity we do not feel that Easy N Genius is the most trustworthy online retailer.
Sure, their platform could be an amazing online retailer but for the time being, and until more relevant feedback can be acquired, we are advising consumers to shop with Easy N Genius at their own risk.
Easy N Genius Review Conclusion
Easy N Genius hosts a great selection of consumer goods or products.
Whether Easy N Genius is a retailer that holds inventory, or simply employs a drop-shipping method we are still uncertain about due to the lack of verifiable identifying information.
While they disclose a corporate entity, that corporate entity is not mentioned anywhere upon Easy N Genius webpages where the liability of the site and the viewer visiting the site liabilities are uncertain.
Due to the lack of insight regarding Easy N Genius we are only advising consumers to utilize Easy N Genius at their own risk, and if they have an experience to share we ask you to share your feedback below.
Outcome: Shop with Easy N Genius at your OWN Risk!
Site: EasyNGenius.com
We invite you to share your experiences, insight and feedback below!
This company is a scam. Placed an order on November 30, 2018. Have contacted company numerous times and still have no received my order as of January 2019. Never order from this company.
Another victim here!
I ordered12 of the flying balls. After placing my order I found them on eBay for $9.95 free shipping.
So I decided to ask them for a 20% discount on my order or I’d like to cancel the order . They reply right away saying sure I will give you 20% and we will do that once your order is fulfilled. It took about a week later until I got any information on shipping – that’s when I started to get nervous .
I emailed them with no response just like everyone else .
So with that I decided to start to file a case against them on PayPal – miraculously they started to respond to me – In the meantime I ordered some from eBay just to be safe. I did end up getting my items before Christmas but I was very nervous that I wasn’t going to get anything – PayPal didn’t help me out because they saw that they got delivered – I was never given my additional 20% discount which was $42.22 !!! I bought 12 of them so it was a big deal – PayPal said sorry but they weren’t going to do anything because I receive the items . Even with me forwarding them the email from EZ genius saying that they were going to refund the money PayPal would not do anything about it . I’m actually still fighting them I’m so aggravated !!!! I am extremely pissed off with PayPal I can’t believe that they’re letting this company do this to all of us !!!
But at least I got my items but not the promised discount
Same story…ordered in plenty of time for Christmas and they arrived the day after. Contacted them to return the unopened product and they said they could offer me a 20% refund or 50% off my next order. Their English is incorrect so you can tell its a Chinese company, however my product shipped from CA. Mad at myself…should have researched the company.
I would not ever refer this scam seller, I bought a “heating vest” and almost 60dollars to get this chip ass piece of crap took almost a month to get it to my destination beware guys spread the word do not buy anything from this place….
I placed two orders for four items in late November. There was no indication that my items might take 25 days to arrive until a week after I made my purchase when the tracking information arrived. The company disguises their point of origin as Canada when they actually ship from China. Nothing arrived before Christmas, well within the 25 days. One order contained two items, but only one arrived. I emailed them a dozen times, sometimes several times a day in response to their form responses. The first response was always “Please share your order number”, but the order number was in the subject line every time. In response to those emails, I received a form email showing my the tracking number showed as delivered. Yes, one of the items was delivered, but the other was not. I finally gave up and intended to reach out to PayPal, but the second item finally arrived after 6 weeks. Beware that you are ordering from a Chinese company and that they communicate only in form letters. I did finally get my items, but I will not order from them again. It was not worth the hassle. By the way, I later found several of the items I ordered on Amazon for 1/3 the price.
DO NOT BUY FROM THIS COMPANY. They do not offer refunds or exchanges. I am stuck with a hover ball that broke within 5 minutes. Contacted Paypal for assistance since they have the Buyer Protection hoping they will get my refund for me (as most credit card companies can). They send no invoice and have no address. Wish I researched this company before I made any purchase.
I ordered 3 of the hovering balls for my grandchildren at $20+ each and they broke the first day. I have tried several times to contact the company, which i learned is in China, with no success. I am hoping that Pay Pal will give me a refund. DO NOT order from Easy N Genious. It is not easy and not genious.
I’ve never had this happen to me so I don’t know the legalities….ordered 2 hovering balls, they never showed up, I tried to get a full refund but they are only offering 30% discount (which now I don’t want to because I don’t want to have them credit any of my cards/paypal etc.) AND they were generous and told me I’d get 50% off my next order – yah, right!!! Has anyone reported them?
All five balls arrived on Saturday and they all work. I received an email two days before saying the balls had been shipped on the 19th and would arrived on the 26th. The email also said the order was placed on the 3rd of December and totaled $15 more than my original quote. I ordered on the 12th. Wondering if I received the order for someone else. Now I have to call PayPal back to allow the charge to go through. What a mess! Never again will I order something advertised on Facebook.
Thanks for letting everyone know about these scam artists.
It would be helpful to know what is the name of their facebook page so that others know not to buy from them. Often times stores like this use different page names so that people cannot find them later.
Ordered and was charged for 10 Flying Balls. Did receive 5 after several weeks. No response from email to company.