Easy N Genius, hosted at EasyNGenius.com, is a questionable online retailer that is unverified and starting to pick up traction within the online retail industry.
Once functioning as an anonymous to-be-believed Canadian operation, further research will reveal that Easy N Genius is actually a China based retailer.
Presenting their platform as a tiled online retailer, Easy N Genius possesses many desirable consumer goods on their site for what appears to be relatively good prices.
Whether these prices are nothing more than an illusive trap used to lure you in we will make as vividly clear as possible for you throughout the course of our unbiased review.
With this in mind we invite you to continue reading onward.
About Easy N Genius
Easy N Genius is structured as a magazine style online retailer that offers a wide assortment of consumer products and goods.
These consumer products and goods cover a broad scope of desirable goods and are narrowed down to the following categories:
- Smart Home
- Smart Kitchen
- Healthy & Beauty
- Baby & Kids
- Beloved Dogs and Cats
- Trending Toys
- Outdoor
Among other goods supported would be electronics, seasonal goods, gadgets, tools, jewelry, home decor, apparel along with some tech savvy goods.
Payment Methods
- Credit card
- Debit card
- PayPal
- VISA
Refund Policy
According to EasyNGenius.com, their return policy lasts 30 days.
“If 30 days have gone by since the date of delivery, unfortunately, we can’t offer you a refund or exchange.”
Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Furthermore they do not accept returns that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Other non-refundable items include gift cards, downloadable software products and some health and personal care items.
Consumers can only cancel orders if they order has not been fulfilled. In addition a 20% fee of your total order value will be charge.
For refund inquiries consumers are advised to email support@easyngenius.com.
Shipping Policy
Easy N Genius does not provide any insight regarding their shipping procedures.
Sure they go ahead and say that they use a “small mail service to ship your order,” but who their carriers are and how long their shipping times take are not disclosed.
They apparently ship to North America, Europe, Australia and some countries in Asia although they disclose no shipping fees, carrier information while their FAQ page where we pulled all this information contained several spelling and grammatical errors.
These errors are oftentimes trademarks of online scammers who become lazy during the creation process and/or just don’t know proper English.
Either way, it is not a good characteristic for any online site to reflect and sadly, Easy N Genius is loaded with these poor errors.
Who is Behind Easy N Genius?
Easy N Genius was recently operating as a rather ominous operation that failed to disclose much ownership information.
However, since their inception, they have disclosed the following business information:
Corporate Entity
An Hui BenNiaoXianFei Electronic Commerce Development Co., Ltd.
Office Location
F2, 2#, Economic and Technological Development Zone electronic information industry park, Chi Zhou city, Anhui province, China
Contact Person
Mr. Maosheng Xie
Country/Region
Chizhou, Anhui, China
Popularity
EasyNGenius.com was a privately acquired domain that was registered on February 23rd, 2018 through Tucows Domains Inc.
According to SimilarWeb, Easy N Genius appears to be growing in popularity and reflects a global rank of 209,261 with a US rank of 53,176 as of December 9th, 2018.
Last month their site supported over 200,000 visitors while an estimated 68.85% of their traffic derives from US based visitors.
To add, Easy N Genius appears to be trending amongst social media outlets since 74.25% of all EasyNGenius.com traffic originates from Facebook.
Community Feedback
During the time of writing this review Easy N Genius did not possess any consumer feedback.
The only reference we found in relation to the legitimacy of Easy N Genius would be a ScamAdvisor rating that claims that their site is based out of Canada and the legitimacy of their platform is unknown.
However, the brief and non-concise ScamAdvisor intel was right about one thing, which we’ll disclose more below.
Our Findings & Concerns
The main concern, and what we found ScamAdvisor to be correct about, would be that Easy N Genius is an unverified online retailer.
Despite their site picking up traffic we still have yet to come across any consumer feedback, furthermore there is no information of value relating to the shipping process employed at Easy N Genius.
While we were surprised to find that Easy N Genius did disclose a corporate entity, for the likes of us we can’t understand why that corporate entity is not disclosed on the site’s Privacy Policy to ensure that their corporate entity was held liable for unknown circumstances that may occur.
To add, Easy N Genius only renders anonymous forms of contact.
Sure they offer up support@easyngenius.com but they don’t offer a valid retail office address, a telephone number nor a live chat feature where you could talk with a real associate of Easy N Genius.
Is Easy N Genius Trustworthy?
Easy N Genius is not a verified online retailer and is still considered quite new within the online retailer arena.
Given the lack of feedback relating to their platform along with questionable track record regarding their transparency of an overseeing entity we do not feel that Easy N Genius is the most trustworthy online retailer.
Sure, their platform could be an amazing online retailer but for the time being, and until more relevant feedback can be acquired, we are advising consumers to shop with Easy N Genius at their own risk.
Easy N Genius Review Conclusion
Easy N Genius hosts a great selection of consumer goods or products.
Whether Easy N Genius is a retailer that holds inventory, or simply employs a drop-shipping method we are still uncertain about due to the lack of verifiable identifying information.
While they disclose a corporate entity, that corporate entity is not mentioned anywhere upon Easy N Genius webpages where the liability of the site and the viewer visiting the site liabilities are uncertain.
Due to the lack of insight regarding Easy N Genius we are only advising consumers to utilize Easy N Genius at their own risk, and if they have an experience to share we ask you to share your feedback below.
Outcome: Shop with Easy N Genius at your OWN Risk!
Site: EasyNGenius.com
We invite you to share your experiences, insight and feedback below!
I WISH I had found this site before I purchased 4 of their items: of which only one came with one set of instructions and these instructions did NOT match their description which is even indicated in Lucie’s last email of the 25+ emails from her she agrees… LOL In my reply, I told her must not be familiar with what they ship to customers. I have asked for a full refund within the time frame and continue to get standard generated replies. I don’t think I will let this go and hopefully PayPal can help me resolve this issue. I have copied her last reply below and 2 days later I am not getting any more info. I WILL NEVER buy from them and will write bad reviews wherever possible. my concern is they will just change their name and continue to scam customers.
Lucie (Easy N Genius Inc.)
Jan 28, 01:49 PST
Hi Mary,
Thank you for reaching out to us.
I’m Lucie from Easy N Genius Inc.
It’s not interacted with home remote. We didn’t put that information in our description.
easyngenius.com/products/transparent-color
As for your unsatisfactory, we’d like to offer 2 options as below:
1. 50% discount code for your next order
2. 20% partial refund of the total value
Please specify your choice by number.
Hope this could make you feel better! Looking forward to hearing from you!
Have a nice day!
All the best,
DO NOT PURCHASE FROM THESE SCAMMERS!!! They have NO customer service and Emailing them is USELESS!! automated / generated responses and PayPal says that it will take 60 days before I can possibly???? get my funds back? Why would social media allow these SCAMMERS to run ads? NOT TRUSTWORTHY AT ALL!!! It’s the same thing as burning your money!
I total agree it’s Social Media and they should NOT allowed to do it. You can’t even file a complaint with the BBB because the return address on the package is in Chinese symbols. My products were mangled.
Very same situation with my order in Nov. The replies are generic in nature & keep referring back to a tracking number for US postal international packages in San Fran.
Scam! Warranty information says they will refund 1/2 purchase price if item defective (or replace if you mail back to them, which would cost more than the item, within 30 days of order, which is impossible, since item wasn’t received within 30 days of order). Item ordered was missing a major component. I contacted them 4 times for the refund, and receive no response whatsoever.
Do not buy from this company, they are a scam. Delivery can take up to 2 months and they do not respond to emails. They actually changed my tracking number twice when it said was being processed for shipping. I did finally get product but they are very cheap items, not well made at all. Item needed batteries and clips broke trying to put batteries in. Very cheap product. Will never buy from them again.
Complete scam site. Do not buy form here. I ordered and Easy Genius charged me twice. My credit card company flagged it right away. I got an email from E&G with a tracking number. Total joke the tracking number was meaningless.
Do not buy from this site, avoid their instagram ads.
I agree, my products came from China without a box or any padding. The products were mangled. They sent me a message yesterday stating that they do not return anything they don’t ship, which is EVERYTHING! HUGE SCAM!!!
I ordered a product from them on Dec 25th. I received no communication from them other than an auto reply (that day) saying my order was being prepared for shipment. After refusing to answer any of my emails (including those that were trying to cancel the order), between then and today (1-20-19), they finally sent me an email that my order was being prepared for shipment. I have already told Amex to reverse the charge to the retailer and PayPal is not easy to deal with.
DO NOT DO BUSINESS WITH THIS COMPANY!!!
I ordered 3 things for Christmas on 11/27. They never arrived until after Christmas One was in a crushed box wit a piece missing and the other 2 were broken. The pieces fell out of the box. I put in a Pay Pay claim. They said they would refund but I would have to pay shipping. I will not pay to ship damaged items back. I thought this was a safe purchase because it was backed by Pay Pay. What a joke. NEVER. ORDER FROM THEM
The fragile products I ordered were shipped from China without padding or a box to protect them, they were completely mangled. I contacted the company, they requested photos, I sent them and they refuse to reply back. Worst company ever!
DON’T BUT FROM THIS COMPANY!! I ORDERED 12 ITEMS ON NOVEMBER 29 FOR CHRISTMAS GIFTS! 8 WERE DELIVERED IN TWO SEPARATE SHIPMENTS! BOXES WERE BADLY DAMAGED AND PACKED POORLY!
NOW I EMAILED EVERYDAY SINCE TO AT LEAST GET REFUNDED FOR THE 4 I DIDN’T GET BUT THEY ARE ASKING FOR THE IMPOSSIBLE!!! VERY UNETHICAL AND UNPROFESSIONAL!! WISH SOMEONE WOULD GO AFTER THEM. DO NOT BUY FROM THEM!!!
I ordered products at the end of November and still have not received them. I contacted owner on PayPal and was sent a tracking link but there was no destination address on it so I have no way of even knowing that it was my order. It supposedly arrived at customs mid December but no further info. They must be walking it from the coast. Its ridiculous. I had to escalate my complaint to PayPal. Hopefully I will get a refund…
Never ever order anything from this company they are a complete scam. Ordered an item for a Christmas present in November still didn’t receive item in January. After multiple attempts to reach them they finally responded and said they couldn’t do anything about it but they would offer 50 percent off my next order. The package was addressed wrong by them so It went to the post office where it was destroyed because they did not pay enough shipping to have it shipped back to them when something like that happens. So I never received my order and never got a refund for my item. EXTREMLY poor customer service. COMPLETE SCAM of a place