Easy N Genius, hosted at EasyNGenius.com, is a questionable online retailer that is unverified and starting to pick up traction within the online retail industry.
Once functioning as an anonymous to-be-believed Canadian operation, further research will reveal that Easy N Genius is actually a China based retailer.
Presenting their platform as a tiled online retailer, Easy N Genius possesses many desirable consumer goods on their site for what appears to be relatively good prices.
Whether these prices are nothing more than an illusive trap used to lure you in we will make as vividly clear as possible for you throughout the course of our unbiased review.
With this in mind we invite you to continue reading onward.
About Easy N Genius
Easy N Genius is structured as a magazine style online retailer that offers a wide assortment of consumer products and goods.
These consumer products and goods cover a broad scope of desirable goods and are narrowed down to the following categories:
- Smart Home
- Smart Kitchen
- Healthy & Beauty
- Baby & Kids
- Beloved Dogs and Cats
- Trending Toys
- Outdoor
Among other goods supported would be electronics, seasonal goods, gadgets, tools, jewelry, home decor, apparel along with some tech savvy goods.
Payment Methods
- Credit card
- Debit card
- PayPal
- VISA
Refund Policy
According to EasyNGenius.com, their return policy lasts 30 days.
“If 30 days have gone by since the date of delivery, unfortunately, we can’t offer you a refund or exchange.”
Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Furthermore they do not accept returns that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Other non-refundable items include gift cards, downloadable software products and some health and personal care items.
Consumers can only cancel orders if they order has not been fulfilled. In addition a 20% fee of your total order value will be charge.
For refund inquiries consumers are advised to email support@easyngenius.com.
Shipping Policy
Easy N Genius does not provide any insight regarding their shipping procedures.
Sure they go ahead and say that they use a “small mail service to ship your order,” but who their carriers are and how long their shipping times take are not disclosed.
They apparently ship to North America, Europe, Australia and some countries in Asia although they disclose no shipping fees, carrier information while their FAQ page where we pulled all this information contained several spelling and grammatical errors.
These errors are oftentimes trademarks of online scammers who become lazy during the creation process and/or just don’t know proper English.
Either way, it is not a good characteristic for any online site to reflect and sadly, Easy N Genius is loaded with these poor errors.
Who is Behind Easy N Genius?
Easy N Genius was recently operating as a rather ominous operation that failed to disclose much ownership information.
However, since their inception, they have disclosed the following business information:
Corporate Entity
An Hui BenNiaoXianFei Electronic Commerce Development Co., Ltd.
Office Location
F2, 2#, Economic and Technological Development Zone electronic information industry park, Chi Zhou city, Anhui province, China
Contact Person
Mr. Maosheng Xie
Country/Region
Chizhou, Anhui, China
Popularity
EasyNGenius.com was a privately acquired domain that was registered on February 23rd, 2018 through Tucows Domains Inc.
According to SimilarWeb, Easy N Genius appears to be growing in popularity and reflects a global rank of 209,261 with a US rank of 53,176 as of December 9th, 2018.
Last month their site supported over 200,000 visitors while an estimated 68.85% of their traffic derives from US based visitors.
To add, Easy N Genius appears to be trending amongst social media outlets since 74.25% of all EasyNGenius.com traffic originates from Facebook.
Community Feedback
During the time of writing this review Easy N Genius did not possess any consumer feedback.
The only reference we found in relation to the legitimacy of Easy N Genius would be a ScamAdvisor rating that claims that their site is based out of Canada and the legitimacy of their platform is unknown.
However, the brief and non-concise ScamAdvisor intel was right about one thing, which we’ll disclose more below.
Our Findings & Concerns
The main concern, and what we found ScamAdvisor to be correct about, would be that Easy N Genius is an unverified online retailer.
Despite their site picking up traffic we still have yet to come across any consumer feedback, furthermore there is no information of value relating to the shipping process employed at Easy N Genius.
While we were surprised to find that Easy N Genius did disclose a corporate entity, for the likes of us we can’t understand why that corporate entity is not disclosed on the site’s Privacy Policy to ensure that their corporate entity was held liable for unknown circumstances that may occur.
To add, Easy N Genius only renders anonymous forms of contact.
Sure they offer up support@easyngenius.com but they don’t offer a valid retail office address, a telephone number nor a live chat feature where you could talk with a real associate of Easy N Genius.
Is Easy N Genius Trustworthy?
Easy N Genius is not a verified online retailer and is still considered quite new within the online retailer arena.
Given the lack of feedback relating to their platform along with questionable track record regarding their transparency of an overseeing entity we do not feel that Easy N Genius is the most trustworthy online retailer.
Sure, their platform could be an amazing online retailer but for the time being, and until more relevant feedback can be acquired, we are advising consumers to shop with Easy N Genius at their own risk.
Easy N Genius Review Conclusion
Easy N Genius hosts a great selection of consumer goods or products.
Whether Easy N Genius is a retailer that holds inventory, or simply employs a drop-shipping method we are still uncertain about due to the lack of verifiable identifying information.
While they disclose a corporate entity, that corporate entity is not mentioned anywhere upon Easy N Genius webpages where the liability of the site and the viewer visiting the site liabilities are uncertain.
Due to the lack of insight regarding Easy N Genius we are only advising consumers to utilize Easy N Genius at their own risk, and if they have an experience to share we ask you to share your feedback below.
Outcome: Shop with Easy N Genius at your OWN Risk!
Site: EasyNGenius.com
We invite you to share your experiences, insight and feedback below!
Terrible product that was completely different than what it was displaying on the website. Trying to return product within the 30 days and they avoid telling me how and where. Do not order anything from this company!!!
Same! They responded to my initial email requesting return information. Asked WHY I wanted to return it. I answered. Since then I have sent numerous emails. Crickets. Nothing. Nada. Gonna chalk this up to ignorant impulse buying and vow to only buy from USA based companies in the future.
I’ve ordered a product from this company and wish I had seen this website beforehand. My product hasn’t turned up and they are claiming it was sent. I’m demanding a refund but of course no number to call anyone on and just the same email from response from Natalie. Don’t buy from this company!
I ordered from this SCAM of a company over a month ago and still haven’t received the package. “Lucie” gave me a so called tracking number that doesn’t tell me anything. I’ve email them dozens of times. The very first time, she told me that I would be getting an update in 2 days. That turned into it will take 10 -12 days for an update. And now she tells me it’ll take 20 days for an update. I really wish I had found this page before I ordered. The present was for my sons birthday who was home for awhile before going back to Kuwait. From now on I will check on companies before spending my hard earned money.
I have the same situation and getting emails telling me to be patient the order is on its way. I have a tracking number that doesn’t exist !!!!!! this company is a scam and I agree I wish I would’ve seen this before I made my purchase the company sucks and I will get my money back
There’s got to be something that can stop these people from scamming people. I’ve checked all over the internet and haven’t seen one good review about them. I wish you good luck in getting your money back. As for me I’ve gave up and take it as a lesson learned.
Took 2 months for my package to be delivered and is not what is represented on their website.
I’ve been telling everyone I know about this company. I hope these comments will reach enough people and will eventually put these people out of business.
DO NOT ORDER FROM THIS COMPANY !! I order a product in Dec/2018 and never received the product. Contacted company and received back an email that they were looking into it. THE END OF STORY.Company is a total scam and I was one of their victims.My fault ,I should have checked out the company before ordering BE AWARE
We ordered a helicopter toy in early December, 2018. Eventually, in early January it arrived. A part was missing from the blades, causing it to malfunction when attempting to fly. My emails began, complete with photos and explanations. Numerous “We’re on it” canned messages came back. Finally, in January, 2019, we got a more original message stating that my complaint was verified and I had three options (one of which was a 50% refund). That was the last somewhat clear message I have been sent. I send one or two messages per week, and get the same ‘We’re on it”. I fear that the next email will state something like ‘the 30 days is up’ and no refund or anything else is coming. It’s not the money. It’s the fact I was scammed!! I should have looked on-line for reviews. But misery loves company, and I fear there will be a lot of misery around ordering from this company. I should consider myself lucky…I actually got a product albeit broken.
This company is a total sham! Lost $144 on an order in November 2018. Still get fake replys from Lucie and Natalie.
Wish I would have seen these before ordering! I ordered 4 items
12-1-2018 for Christmas gifts. It has been almost 3 months and I haven’t received anything. They got their money right away. I continually get the generic Lucie emails with the bogus tracking number. First rate scammers!!!!
Dont buy from EasyNGeius. They have terrible customer service, they don’t respond to emails. You can not contact them by phone. I am out $100 for items I ordered for Christmas gifts for kids that arrived late. I could not cancel the order. When I returned the items, per their instructions, I never received a refund. Now they are telling me it was to their distribution dept and I need to get it back and resend to another address. BTW – Paypal would not help me with this either.
I have had a similar experience with this company. I ordered the Transparent LED Light from them before Christmas (12/9/2018). Cost was $26.49, including shipping. It took weeks to arrive after Christmas. I arrived in a damaged box and the toy was broken. I asked for a refund and was told that they are not responsible for shipping. I complained and then they offered me a 40% refund. I had paid by PayPal and I asked for help from them. The current “resolution” is that I can ship the item back to them in Vietnam for a full refund. The cost to ship this toy to Vietnam is close to $50.00. So, I am not happy about that solution and will follow up with PayPal. I first saw this toy on Facebook and followed a link to the company website to place my order. I have sent a formal complaint to Facebook. At this point, I do not trust any ads on Facebook. Do not order from Easy N Genius. It is a fraudulent vendor.
Thanks for letting everyone know about these scam artists.
It would be helpful to know what is the name of their facebook page so that others know not to buy from them. Often times stores like this use different page names so that people cannot find them later.
Same Same Same. Terrible company. Do not order! Promised refund of 20%, now no response.
Do not buy from this company. Delivery tskes forever and they do not tell you that. Terrible customer service and unable to return
Get it fom Amazon instead.