OnHome Depot (onhomedepot.com) is a “top-brand appliances” shop which boasts offering low prices, free delivery, 30-day 100% money back guarantee, 24/7 customer support, and secure payment.
However, some people have reported OnHome Depot may be an online retail scam. So, is OnHome Depot a SCAM? This is the topic of this brief review.
What products are sold on onhomedepot.com?
You can shop onhomedepot.com for a variety of products in the following categories:
- Instant Photo Printers
- Bluetooth & Wireless Speakers
- Ice Cream Makers
- Retro Gaming
- Instant Film Cameras
- Oral Care
- Scooters
- Thermostats
- Headphones
- Blenders
- Vacuums
They claim to specialize in tailoring their business to what their customers want and need. They will help you find the right appliances to match your own unique needs and requirements.
You can allegedly speak with their appliance experts who have years of industry experience 24 hours per day, 7 days a week.
Payment options according to the website include Visa, PayPal, Stripe, MasterCard, and Cash on Delivery.
Delivery
Shipping is free using USPS Parcel Service with no tracking
Tracking is available with expedited shipping service.
There’s also an option for escalated tracking using the insurance information, which you can request by emailing them.
Order processing time: 2-3 business days.
Arrival time: 3-5 business days.
Returns Policy
You may return most (unless indicated otherwise) new, unopened items within 30 days of delivery and get a full refund. If the return is a result of their error, they will also cover the return shipping costs.
Refunds will be issued within 4 weeks of returning the package and in the same payment form as tendered at the time of purchase.
Address: 2733 MD-175, Hanover, MD 21076, United States (however, Google Maps shows a warehouse or factory at that address, and not an office.)
Email: support@onhomedepot.com
Email support available 24/7.
Phone: 1 (800) 461-2689
Interestingly, this phone number is listed also on the website of IJCISC, the International Journal of Computational Intelligence and Soft Computing.
The same phone number and address are listed on BBB for another company, LI Home Central. Their website, lihomecentral.com, is no longer active, suggesting that it was a previous version of OnHomeDepot.
While lihomecentral.com was registered on April 14, 2020 for one year, onhomedepot.com was registered on June 11, 2020 for the same time period. Both were registered via the Google LLC registrar. Both domains also use Cloudflare for protection as well as privacy service to hide the identity of the domain owners.
lihomecentral.com
LI Home Central (lihomecentral.com) was reported as a fraudulent website. One person reported that
This is a fraudulent website. I purchased something from this website and received a confirmation email saying the order was being processed. After waiting for shipping information and not receiving any, I tried contacting the company. The phone numbers given on the site go nowhere.
Someone else reported ordered “a coffee maker and of course did not receive it.”
A person who ordered a chest freezer from this site “and after 7 days went by and my card had not been charged,I smelled a rat. This caused me to cancel my Amex card and I’ll be issued a new one.”
Here’s another useful review about LI Home Central:
I placed an order with this company online on 6-21-20. My order still show processing and when I try to call the 800 number it loops on some type of recording that is in Spanish. So far my CC has not been charged but I am afraid that my card info is now compromised. I am calling the bank to have them send me a new card.
sportecentral.com
Another website constructed by the same people is Sporte Central (sportecentral.com).
sportecentral.com was registered on the Google LLC registrar on April 16, 2020 for one year.
Their address and phone numbers were different though:
34374 EW 1330 Maud, OK 74854 United States
Phone: (503)-653-0131
Email: Support@sportecentral.com
OnHome Depot – Red Flags
onhomedepot.com is a poorly constructed website. A professional company would never use such a website. Here are some examples:
- The title of the website is misspelled and reads “OnHone Depot.”
- The social links to Facebook, Instagram, Twitter, and Pinterest do not work.
- The set email address in the “Send us an email” button is your@email.
- The blog is empty of content except for templates provided with the WordPress theme/plugin used by the developer of the site.
They claim to offer support from “appliance experts with years of industry experience, ready to take your call 24/7,” do they stand behind this though? Definitely not through the fake phone number, leading to a message in Spanish.
They also claim to offer comprehensive appliance buying guides (but their blog is empty), and a “Youtube channel packed with informative videos,” however a YouTube search reveals no sign of such channel, but only scam warning videos against OnHomeDepot.com, such as:
Moreover, the prices way too low to be real.